Citigroup Uses AI to Accelerate Account Openings
Citigroup's head of technology revealed that the bank is leveraging artificial intelligence to speed up account openings and upgrade legacy systems.
Citigroup's head of technology revealed that the bank is leveraging artificial intelligence to speed up account openings and upgrade legacy systems.
Gartner forecasts $2.52 trillion AI spending in 2026, but only 12% of CEOs report both cost and revenue benefits, signaling ROI measurement challenges.