Aide

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Aide is an AI-powered platform designed to enhance customer support through automation and advanced data analysis, trusted by various industries.
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Pricing:
May 31 2024
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Aide

Aide

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11.1K
Aide
Aide is an AI-powered platform designed to enhance customer support through automation and advanced data analysis, trusted by various industries.
Added on:
Social & Email:
Platform:
Pricing:
May 31 2024
--
Free/Free Trial
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What is Aide?

Aide is an AI-driven customer support software designed to streamline customer service operations. By leveraging advanced AI algorithms, it automates repetitive tasks such as ticket tagging and response suggestions, enabling teams to focus on complex issues. Ideal for online stores, financial services, and businesses with growing customer support needs, Aide enhances efficiency, reduces response times, and ensures consistent customer experiences. Integrations with popular tools ensure seamless workflows.

Who will use Aide?

  • Customer Support Teams
  • E-commerce Businesses
  • Financial Services
  • IT Support Teams
  • Healthcare Providers

How to use the Aide?

  • Step1: Sign up for an Aide account on their website.
  • Step2: Integrate Aide with your existing customer support tools.
  • Step3: Configure automated workflows and training data.
  • Step4: Monitor performance and tweak settings for optimal results.
  • Step5: Use Aide's analytics to improve support strategies.

Platform

  • web
  • ios
  • android

Aide's Core Features & Benefits

The Core Features

  • Automated ticket tagging
  • Response suggestions
  • Integrations with major platforms
  • Analytics and performance monitoring
  • Customizable workflows

The Benefits

  • Reduces response times
  • Enhances support efficiency
  • Ensures consistent customer experience
  • Automates repetitive tasks
  • Improves support strategies through analytics

Aide's Main Use Cases & Applications

  • E-commerce support automation
  • Financial service query management
  • Healthcare provider customer interaction
  • IT support issue resolution
  • General customer service

Aide's Pros & Cons

The Pros

Automates customer support workflows with high accuracy using GPT LLMs.
Integrates seamlessly with popular helpdesk platforms like Zendesk and Shopify.
Provides detailed insight reports and topic classification to identify and address customer pain points.
Includes AI chatbots for handling repetitive inquiries and smooth hand-offs to human agents.
Offers guided implementation and enterprise-grade security compliance including SOC 2, GDPR, and HIPAA.

The Cons

No information on open-source availability.
No publicly available GitHub repository for customization or community contributions.
Pricing details require visiting a separate page, no free tier information on landing page.

Aide's Pricing

Has free planYES
Free trial details30-day trial for all teams without credit card required
Pricing modelFree Trial
Is credit card requiredNo
Paid from300 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Essentials

300 USD
  • Full access to Aide AI including topic detection, automation scenarios and generative AI for lean teams
  • Up to 1200 monthly conversations
  • Unlimited tagging
  • Agent assist panel
  • Automated scenarios
  • Chatbot on your website

Pro

500 USD
  • Aide AI for growing teams with dedicated onboarding assistance
  • Up to 2500 monthly conversations
  • Unlimited tagging
  • Agent assist panel
  • Automated scenarios
  • Chatbot on your website
  • Hands-on support from our team
  • Fully guided implementation

Pro Plus

800 USD
  • Aide AI for mature CX departments with dedicated support and weekly syncs
  • Up to 4000 monthly conversations
  • Unlimited tagging
  • Agent assist panel
  • Automated scenarios
  • Chatbot on your website
  • Hands-on support from our team
  • Fully guided implementation
  • Dedicated support on Slack, Teams or WhatsApp
  • Weekly Progress Meetings

Enterprise

0 USD
  • Dedicated engineering support for large organizations and pricing to scale
  • Custom monthly conversations
  • Unlimited tagging
  • Agent assist panel
  • Automated scenarios
  • Chatbot on your website
  • Hands-on support from our team
  • Fully guided implementation
  • Dedicated support on Slack, Teams or WhatsApp
  • Weekly Progress Meetings
  • Custom integrations
  • Unlimited reporting
  • Priority support
  • Dedicated Success Manager
For the latest prices, please visit: https://aide.app/pricing

FAQs of Aide

Aide Company Information

Analytic of Aide

Visit Over Time

Monthly Visits
11.1k
Avg Visit Duration
00:05:40
Page Per Visit
6.06
Bounce Rate
35.39%
Oct 2025 - Dec 2025 All Traffic

Geography

Top 3 Regions
United States
94.14%
India
3.72%
Canada
2.15%
Oct 2025 - Dec 2025 Worldwide Desktop Only

Traffic Sources

Direct
67.30%
Search
20.00%
Referrals
6.04%
Social
5.71%
Paid Referrals
0.90%
Mail
0.05%
Oct 2025 - Dec 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
front apps aide150 $ --
aide19.7k $ 1.80
aides3.5k $ 3.96
stay upright1.6k $ 1.18
shopify aide750 $ 1.91

Aide Reviews

5/5
Do You Recommend Aide? Leave a Comment Below!

Aide's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Intercom
  • HelpScout
  • Zoho Desk

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