- Website chat widget
- 2 seats included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Crisp
0
Crisp offers an all-in-one business messaging platform that streamlines team collaboration, customer conversations, and data management in one location. Ideal for startups and SMBs, Crisp provides tools to improve sales, support, and customer engagement.
AI Memory Systems
Email Management
Document Processing
Legal
#business messaging
#team collaboration
#live chat solution
#CRM integration
#automated responses
#customer engagement tools
#email marketing
#chatbot automation
#customer support platform
#sales boosting strategies
#communication centralization
#proactive marketing
#shared inbox management
#data-driven insights
#efficient team communication
#digital customer interaction
#collaboration software
#customer relationship management
#messaging platform
#business operations enhancement
...
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What is Crisp?
Crisp is a comprehensive business messaging platform designed to gather teams, conversations, data, and knowledge in one place. It supports live chat, chatbot automation, email campaigns, and CRM features. Crisp’s platform fosters seamless team collaboration, efficient customer support, and proactive marketing strategies, empowering businesses to improve customer engagement and boost sales. Whether you're looking to automate responses, manage customer interactions through a shared inbox, or personalize communications, Crisp offers the tools you need to centralize and enhance your business operations.
Who will use Crisp?
- Startups
- Small and Medium Businesses (SMBs)
- Customer Support Teams
- Sales Teams
- Marketing Teams
- E-commerce Platforms
How to use the Crisp?
- Step1: Sign up and create an account on Crisp.
- Step2: Integrate the Crisp chat widget on your website or app.
- Step3: Customize your chatbox settings and design.
- Step4: Configure email campaigns and chatbot responses.
- Step5: Use the shared inbox to manage customer conversations.
- Step6: Utilize the CRM features to track and manage customer interactions.
- Step7: Monitor and analyze your performance with in-depth analytics.
Platform
- web
- mac
- windows
- linux
- ios
- android
- chrome
Crisp's Core Features & Benefits
The Core Features
- Live Chat
- Chatbot Automation
- Shared Inbox
- Email Campaigns
- CRM Integration
- Co-Browsing
- Knowledge Base
- Team Collaboration Tools
The Benefits
- Streamlined communication
- Improved customer engagement
- Enhanced team collaboration
- Automated responses
- Proactive marketing
- Unified platform for all messaging needs
Crisp's Main Use Cases & Applications
- Customer support
- Sales and lead generation
- Marketing campaigns
- Customer engagement
- Service automation
- Team collaboration
Crisp's Pros & Cons
The Pros
Integrates multiple communication channels into one platform
Supports automation and chatbots to enhance customer interaction
Offers shared inbox for team collaboration
User-friendly interface suitable for businesses of all sizes
The Cons
Limited AI-specific features compared to dedicated AI tools
May require subscription fees for advanced features
Lacks open-source availability
Crisp's Pricing
| Has free plan | YES |
|---|---|
| Free trial details | 14-day full feature access without credit card |
| Pricing model | Freemium |
| Is credit card required | No |
| Paid from | 45 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Free
0 USDMini
45 USD- All Free features
- Shared email inbox
- 4 seats included
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
95 USD- All Mini features
- Customer data management
- 10 seats included
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
295 USD- All Essentials features
- AI-powered automations
- 20+ seats
- Unlimited AI-powered resolutions
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Discount:20% off for 3 additional Workspaces
For the latest prices, please visit: https://crisp.chatFAQs of Crisp
Crisp Company Information
Analytic of Crisp
Visit Over Time
Monthly Visits
1526.5k
Avg Visit Duration
00:12:02
Page Per Visit
8.27
Bounce Rate
37.50%
Feb 2026 - Apr 2026 All Traffic
Geography
Top 5 Regions
France
12.63%
India
10.79%
United States
10.19%
Brazil
7.37%
Philippines
6.89%
Feb 2026 - Apr 2026 Worldwide Desktop Only
Traffic Sources
Direct
83.10%
Referrals
4.38%
SocialOrganic
4.17%
SearchOrganic
4.00%
Mail
3.24%
SearchPaid
0.40%
GenAi
0.39%
DisplayAds
0.30%
SocialPaid
0.01%
Affiliate
0.00%
Feb 2026 - Apr 2026 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| crisp | 80.1k | $ 0.53 |
| crisp chat | 4.6k | $ 9.37 |
| chat | 9082.0k | $ 0.29 |
| crisp pricing | 610 | $ -- |
| crisp api | 510 | $ 0.85 |
Crisp Reviews
5/5
Crisp's Main Competitors and alternatives?
- LiveChat
- Intercom
- Zendesk
- Freshdesk
- Drift
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