- 100 Billable conversations
- Basic analytics
- Live visitors list
- Operating hours
- AI Copilot
- 50 Lyro AI conversations (one-time)
- 100 Flows visitors reached
Tidio
0
Tidio is an intelligent customer support chatbot designed to streamline communication between businesses and customers. It automates responses, facilitating instant replies to frequently asked questions while also enabling businesses to capture leads efficiently.
AI Memory Systems
AI Platforms & Frameworks
Workflow Automation
Search Technology
#AI Chatbot
#Customer Engagement
#live chat support
#automated conversations
#Lead Generation Tool
#eCommerce integration
#customer feedback collection
#real-time messaging
#improve response time
#Operational Efficiency
#User-friendly interface
#Cost Reduction
#enhance customer service
#capture customer data
#flexible integration
#Business Communication
#Scalable Chatbot
#support automation
#Digital Customer Service
#Chat Analytics
...
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What is Tidio?
Tidio is an AI-driven chatbot platform that enhances customer engagement through automated conversations. Built for businesses of all sizes, it provides real-time chat capabilities that connect with customers across various platforms, including websites and social media. Tidio assists in answering queries, capturing leads, and collecting customer feedback, making it a comprehensive tool for improving customer service and operational efficiency. With integration options for various tools and a user-friendly interface, it empowers businesses to establish effective communication without the need for constant supervision.
Who will use Tidio?
- E-commerce businesses
- Customer service teams
- Small and medium enterprises
- Marketing professionals
- Website owners
How to use the Tidio?
- Step1: Sign up on Tidio's website.
- Step2: Customize your chatbot settings.
- Step3: Integrate Tidio with your website or other platforms.
- Step4: Train the chatbot using FAQs or desired scripts.
- Step5: Launch and monitor interactions.
Platform
- web
- ios
- android
Tidio's Core Features & Benefits
The Core Features
- Chatbot Automation
- Live Chat
- Analytics Dashboard
- Lead Generation
- Integrations with eCommerce platforms
The Benefits
- Improves customer response time
- Reduces operational costs
- Enhances user engagement
- Captures valuable customer data
- Scales with business growth
Tidio's Main Use Cases & Applications
- Customer support automation
- Lead generation
- Real-time customer interaction
- Feedback collection
Tidio's Pros & Cons
The Pros
Automates up to 67% of customer support requests, saving time and resources.
Supports multiple languages and communication channels.
Seamless integration with popular help desks and CRM platforms.
Provides detailed analytics for performance improvements.
Balances AI automation with human agent involvement for complex queries.
Easy to set up and customize with a user-friendly interface.
Compliant with GDPR, CCPA, and other data protection regulations.
The Cons
Not open source, limiting customization at the code level.
AI accuracy depends on the quality of existing support content.
May require ongoing tuning and training to optimize AI responses.
No direct mention of Chrome Web Store, Discord, or Telegram integrations.
Tidio's Pricing
| Has free plan | YES |
|---|---|
| Free trial details | 7-day full feature trial without credit card required |
| Pricing model | Free Trial |
| Is credit card required | No |
| Paid from | 24.17 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Starter
24.17 USDGrowth
49.17 USD- Up to 2 000 Billable conversations
- Advanced analytics
- Tidio power features
- No Tidio branding (add-on)
- Permissions
- AI Copilot
- 50 Lyro AI conversations (one-time)
- 100 Flows visitors reached
Plus
749 USD- Custom quota of Billable conversations
- Dedicated Success Manager
- Custom branding
- Multisite
- Departments
- Multilanguage
- OpenAPI
- Support over live chat
- AI Copilot
- Up to 5 000 Lyro AI conversations
- Custom number of Flows visitors reached
Premium
2999 USD- Lyro as a managed service
- Guaranteed 50% Lyro AI resolution rate
- Priority Service + Premium Support
- Super admin role
- Analysis & monitoring
- AI Copilot
- From 5 000 Lyro AI conversations
- Custom number of Flows visitors reached
Discount:2 months free when billed annually
For the latest prices, please visit: https://www.tidio.com/pricing/FAQs of Tidio
Tidio Company Information
Analytic of Tidio
Visit Over Time
Monthly Visits
746.8k
Avg Visit Duration
00:06:04
Page Per Visit
7.26
Bounce Rate
37.35%
Feb 2026 - Apr 2026 All Traffic
Geography
Top 5 Regions
United States
24.03%
India
14.22%
Canada
6.29%
Australia
6.24%
Philippines
4.22%
Feb 2026 - Apr 2026 Worldwide Desktop Only
Traffic Sources
Direct
69.33%
SearchOrganic
11.66%
Referrals
5.42%
SearchPaid
3.98%
SocialOrganic
3.54%
Mail
3.31%
GenAi
1.37%
DisplayAds
0.88%
SocialPaid
0.40%
Affiliate
0.12%
Feb 2026 - Apr 2026 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| tidio | 76.4k | $ 1.98 |
| manychat | 1028.7k | $ 0.62 |
| tidio ai | 3.2k | $ 8.66 |
| tidio chatbot | 2.3k | $ 4.62 |
| tidio pricing | 1.4k | $ 4.29 |
Tidio Reviews
5/5
Tidio's Main Competitors and alternatives?
- Intercom
- Drift
- Freshchat
- Zendesk Chat
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