client support

  • Luminous CRM
    Luminous CRM is a comprehensive WhatsApp engagement platform for marketing, commerce, and support.
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    What is Luminous CRM?
    Luminous CRM is a powerful WhatsApp engagement platform designed to transform the way businesses interact with their customers. Built on the Official WhatsApp Business API, it facilitates marketing, commerce, and support by offering tools for bulk messaging, intelligent audience targeting, and real-time chat management. Users can enhance their workflows with seamless integrations, ensuring efficient and effective communication.
    Luminous CRM Core Features
    • WhatsApp Business API integration
    • Automated Messaging
    • Live Chat Management
    • Audience Segmentation
    • Seamless Integrations
    Luminous CRM Pro & Cons

    The Pros

    Offers AI-powered chatbots for automated 24/7 customer engagement.
    Allows bulk promotional messaging to unlimited users.
    Integrates seamlessly with popular e-commerce and CRM platforms.
    Supports multi-agent live chat on the same WhatsApp business number.
    Provides real-time campaign performance analytics and audience segmentation.

    The Cons

    No open-source availability or GitHub repository provided.
    No mobile app links for iOS or Android, limiting usage to web platforms.
    Potentially limited to WhatsApp users only, restricting audience reach.
    Luminous CRM Pricing
    Has free planYES
    Free trial details
    Pricing modelPaid
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Basic

    53.65 USD
    • Unlimited Users
    • 1000 Free Service Conversations/month

    Pro

    93.84 USD
    • Unlimited Users
    • 1000 Free Service Conversations/month

    Enterprise

    0 USD
    • Unlimited Users
    • 1000 Free Service Conversations/month
    • Unlimited Agent Logins
    • Smart Audience Segregation
    • Broadcasting & Retargeting
    • Template Message APIs
    • Multi-Agent Live Chat
    • Agent Transfer & Manager Monitoring
    • 1200 Messages/min
    • Upto 10 Tags
    • Upto 5 Custom Attributes
    • Shared Team Inbox
    • Chatbot Integration
    • Click-to-WhatsApp Ads Manager
    • All features in Basic Plan
    • Upto 100 Tags
    • Upto 20 Custom Attributes
    • Campaign Scheduler
    • Campaign Click Tracking
    • Smart Agent Routing
    • Campaign Budget Analytics
    • Project APIs
    • WhatsApp Catalogue & Payments
    • Custom Agent Rules
    • Carousel Template Click Tracking
    • Recommended for Brands with 1m+ Users
    • All features in Pro Plan
    • Unlimited Tags
    • Unlimited Attributes
    • Downloadable Reports
    • Dedicated Account Manager
    • Priority Customer Support
    • Webhooks
    • Higher Messaging Speed
    • CSV Campaign Scheduler
    For the latest prices, please visit: https://luminouscrm.com/pricing/
  • Serene - AI Notetaker for Mental Health Clinicians
    AI Copilot for Mental Health Clinicians, streamlining note-taking, scheduling, and managing sessions.
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    What is Serene - AI Notetaker for Mental Health Clinicians?
    Serene AI is an advanced AI-powered assistant tailored for mental health clinicians to optimize session management. This tool automates the manual process of session recording, detailed note-taking, and day-to-day administrative tasks. With integrations across popular telehealth platforms such as Google Meet, Zoom, and Doxy.me, it ensures efficiency and accuracy. Additionally, it provides real-time emotional insights from sessions, helping clinicians personalize their approach to better understand and support their clients. Serene AI also supports continuous learning by allowing users to bookmark essential resources, enhancing their professional development.
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